Please note: Salary displayed in the ad is only the basic salary. Commission is calculated separately and is not yet included in the figure shown.
Jobs Purpose
- To build customer relationships and attracting new customers to use Carlist.my by managing the accounts and territory that has been assigned.
- To promote Carlist.my to potential customers and enable adaptation.
- To promote monetize products and upsell upcoming enhancements.
- To collect customer feedbacks and channel the issues to relevant departments and ensure solutions are provided accordingly.
Key Accountabilities
- Engage all dealers in assigned areas given by the HoD
- To sell monetize product and other enhancement products.
- Train and guide dealers on how to use the product
- To manage dealer inventory list to ensure updated and quality listings.
- Build, revive and manage customer accounts, and acquisition of new customers
- Contact and follow up on any inconsistencies
- Furnish daily activity report inclusive of closed won/ lost by territory and accounts
- Work actively towards monthly car listings and revenue targets
- Gather & analyse market intelligence from areas assigned
- Build and maintain excellent relationships with dealers
- Liaise with listings force team to ensure listings quality is achieved
- Ad-hoc tasks when required
Authorization/ Structure
- Reset password upon request from dealers
- Masquerade as dealer account only with consent from customers.
- No changes on daily work, scope and responsibilities unless instructed by line manager
Essential knowledge, skills and abilities
- Possess a minimum school certificate (SPM or equivalent )
- Relevant work experience in outdoor sales (1+years)
- Excellent product knowledge
- Proficiency in relevant computer applications (MS Office)
- Required language(s): Malay and English; Able to converse in Mandarin/ Cantonese is added advantage
- Pleasant looking & courteous when meeting customers face-to-face
- Good time management
Benefits:
- Coaching and sales training provided.
- Potential to earn up to 5-figure commission monthly.
- Medical and insurance benefits.
- Work environment is young, flexible and casual.