Please note: Salary displayed in the ad is only the basic salary. Commission is calculated separately and is not yet included in the figure shown.

Jobs Purpose

  • To build customer relationships and attracting new customers to use Carlist.my by managing the accounts and territory that has been assigned.
  • To promote Carlist.my to potential customers and enable adaptation.
  • To promote monetize products and upsell upcoming enhancements.
  • To collect customer feedbacks and channel the issues to relevant departments and ensure solutions are provided accordingly.

Key Accountabilities

  • Engage all dealers in assigned areas given by the HoD
  • To sell monetize product and other enhancement products.
  • Train and guide dealers on how to use the product
  • To manage dealer inventory list to ensure updated and quality listings.
  • Build, revive and manage customer accounts, and acquisition of new customers
  • Contact and follow up on any inconsistencies
  • Furnish daily activity report inclusive of closed won/ lost by territory and accounts
  • Work actively towards monthly car listings and revenue targets
  • Gather & analyse market intelligence from areas assigned
  • Build and maintain excellent relationships with dealers
  • Liaise with listings force team to ensure listings quality is achieved
  • Ad-hoc tasks when required

Authorization/ Structure

  • Reset password upon request from dealers
  • Masquerade as dealer account only with consent from customers.
  • No changes on daily work, scope and responsibilities unless instructed by line manager

Essential knowledge, skills and abilities

  • Possess a minimum school certificate (SPM or equivalent )
  • Relevant work experience in outdoor sales (1+years)
  • Excellent product knowledge
  • Proficiency in relevant computer applications (MS Office)
  • Required language(s): Malay and English; Able to converse in Mandarin/ Cantonese is added advantage
  • Pleasant looking & courteous when meeting customers face-to-face
  • Good time management

Benefits:

  • Coaching and sales training provided.
  • Potential to earn up to 5-figure commission monthly.
  • Medical and insurance benefits.
  • Work environment is young, flexible and casual.