Job Purpose:
- To build customer relationships and attracting new customers to use Carlist.my by managing the accounts and territory that has been assigned
- To promote Carlist.my to potential customers and enable adaptation
- To promote monetize products and upsell upcoming enhancements
- To collect customer feedbacks and channel the issues to relevant departments and ensure solutions are provided accordingly
Job Responsibilities:
- Engage all dealers in assigned areas given by the HoD
- To sell monetize product and other enhancement products
- Train and guide dealers on how to use the product
- To manage dealer inventory list to ensure updated and quality listings
- Build, revive and manage customer accounts, and acquisition of new customers
- Contact and follow up on any inconsistencies
- Furnish daily activity report inclusive of closed won/ lost by territory and accounts
- Work actively towards monthly car listings and revenue targets
- Gather & analyse market intelligence from areas assigned
- Build and maintain excellent relationships with dealers
- Liaise with listings force team to ensure listings quality is achieved
- Ad-hoc tasks when required
Requirements:
- Own transportation required for this job as there is daily client visitation required
- Possess a minimum school certificate (SPM or equivalent )
- Relevant work experience in outdoor sales (1+years)
- Excellent product knowledge
- Proficiency in relevant computer applications (MS Office)
- Required language(s): Malay and English; Able to converse in Mandarin / Cantonese is added advantage
- Courteous when meeting customers face-to-face
- Good time management